Effective Date: May 26, 2025

At Rhino Leathers Australia, we’re committed to delivering premium leather products safely and on time. Please read our shipping policy below to understand how and when your order will be shipped.

1. Shipping Within Australia

·         Standard Shipping: 3–7 business days

·         Express Shipping: 1–3 business days (additional charges apply)

All orders are shipped via trusted carriers such as Australia Post or Courier services, with tracking provided as soon as the parcel is dispatched.

Free Standard Shipping is available on all orders over AUD $500

2. International Shipping

We ship worldwide, including to New Zealand, USA, UK, Europe, and Asia.

·         Delivery Time: 7–21 business days, depending on the destination

·         Shipping Fees: Calculated at checkout based on weight and location

·         Customs & Duties: International customers are responsible for any applicable customs fees, import duties, or local taxes.

3. Processing Time

·         Orders are processed within 1–3 business days after payment confirmation.

·         Custom or made-to-order items may require additional production time (7–14 days). You’ll be notified of any delays.

4. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to monitor your delivery status.

5. Delivery Delays

While we aim to deliver on time, unforeseen delays due to weather, customs, or courier issues may occur. We appreciate your patience and will do our best to keep you updated.

6. Shipping Address Accuracy

Please double-check your shipping details before placing your order. Rhino Leathers Australia is not responsible for packages lost or delayed due to incorrect addresses.

If you need to update your shipping address after placing an order, contact us immediately at sales@rhinoleathersnepal.com.au.

7. Lost or Damaged Packages

If your order is lost or arrives damaged:

·         Contact us within 5 business days of delivery.

·         Provide your order number and photos (if applicable).

·         We’ll work with the courier to resolve the issue or arrange a replacement.

8. Contact Us

Have questions about shipping? We're here to help.

Rhino Leathers Australia
📍contact@rhinoleathersnepal.com.au